Refund requests will go through a review cycle with Sr. Management, if it is determined that the service is not provided in a way that meets our standards we will provide a partial or full refund. This is determined on a case by case basis.
Change Request Policy
After receipt of your “first draft” documents you will have two weeks worth of change requests and reviews by our Resume Writers. These changes must be withing the agreed upon scope of the resume. If a resume targeting a different career choice is requested, there will be an additional fee. After two weeks there will be an additional cost for any change requests.
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