We have all experienced it or have done it ourselves- “Ghosting”. Suddenly and without explanation avoiding all communication with colleagues, employers, and/or employees. As individuals, we tend to stop engaging in phone calls, emails, or messages while leaving the other person uncertain as to what happened. According to research in an article in the Washington Post conducted by Professor Royette T. Dubar at Wesleyan University, “Ghosting occurs as a result of lacking effective communication skills.” From my own personal experience in recruitment, many candidates have ghosted companies by not communicating why they did not want to continue in the interviewing process. This happens frequently to the candidate as well. In a digital era, it becomes easy to hide behind technology and lack effective communication. How can we improve our communication skills and avoid the act of “ghosting”? Check out the strategies below that can be applied to any situation. Timely Responses: Whether you are a colleague, employee, or employer- practice providing timely responses for others. Set a rule of thumb that aligns with your schedule. For example, you may want to set a goal to follow up with others within 24 hours. Active Listening: By listening to others, we can understand their needs and identify the importance of effective communication in any relationship. Be accessible: If we are
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