Building leadership capabilities at any level – what makes a good leader

Every workplace needs effective leaders. Leadership skills enable you to be a role model for a team in any environment. Successful leaders come in all shapes and sizes as well as at all levels. Leaders can be people managers or individual contributors.

All successful leaders see the big picture and can get the needed results. The things that make a good leader are mostly soft skills.

Four of the key attributes of an effective leader in the workplace are below.

Confidence

Effective leaders have the confidence to act swiftly in stressful and often time sensitive situations. Keeping calm, cool and collected rather than panicky or stressed. Your attitude sets the tone for the team and needs to project stability and capability.

Communication

Leaders excel at keeping an open line of communication with their team or peers to identify any issues that may impact their performance. Great leaders often customize their interactions and communication styles to suit each situation and team member.

Building a connection with your teammates, peers or direct reports is one of the most important skills of a leader. The ability to connect to your people fosters trust, accountability and a positive workplace. This will lead to a happy team, fulfilled manager and in turn a successful business.

Positivity/Resilience

This is a great skill to have during normal operations, but vital to possess when the inevitable flop happens. The way a leader walks through a negative situation is indicative of the job they are doing. By focusing on solutions, rather than problems, you can create positive engagements.

Adaptability

Problems and last-minute changes always happen in the workplace. Leaders need to pivot to find solutions, accepting whatever challenges arise. Employees will appreciate your ability to acknowledge difficulties in stride and creatively problem solve.

Successful leaders must be open to suggestions and feedback. If your team is unhappy with some part of the office environment, listen and be open to adjusting. There is great value in a leader’s ability to accept and implement appropriate feedback.

Most organizations have the goal to develop and hone leaders at every level, to maintain a positive culture and smooth operations. Having strong leaders provides employees a better experience and creates more satisfied teams.

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